Digicom Technology News


Over the past 2 months Digicom have hosted two very successful events and we must thank all who attended. On the 24th September we were in Cisco's demonstration showroom in East Point Business Park.  Cisco's impressive demonstration facility boasts both desktop and meeting room video conferencing systems.

Attendees were informed of the developments in both video conferencing endpoints and the wider unified communications usage from Cisco's Niall Doyle and Peter Fox from Digicom. During the session Niall dialled into Cisco's demonstration facility in the UK. This gave attendees an insight into the quality of Cisco's products and the capabilities of features such as data sharing.

Also demonstrated was Cisco's Unified Communications Manager (CallManager) which is the powerful call-processing component of the Cisco Unified Communications Solution. This system provides management of your contacts and easy access to voice, video, instant messaging and mobility.



The second event we hosted was in the Merron Hotel on 14th November, the theme being "Control Your Costs". Issues such as increased governance, compliance and risk (GCR) remain difficult to control and quantify. We put together a panel of 4 industry experts from Mazars, Laserfiche, Digicom and Ricoh in the areas of enterprise content management (ECM), GCR and document security to present on these topics.


Catherine Walsh, Outsourcing Director at Mazars emphasised that regulation and compliance applies to all organisations. She used Mazars as a case study to detail what is essential to effective compliance.

The ECM presentations delivered by Fearghal Kearney and Edwin Pahk highlighted the challenges of content, workforce reduction, risk management and siloed departments. These challenges can be overcome with the successful deployment of Laserfiche, an enterprise level ECM system. At its core Laserfiche caters for an approach to ECM that creates immediate value and adapts to new and changing business requirements in real time.

Steve Mulroy an expert in document security from Ricoh identified numerous examples where companies from various countries had experienced security breaches. From printers being hacked remotely to data leakages in hospitals amongst others were sited as causes of the breaches. When issues such as the above are brought into the spotlight by the media it can have serious consequences for an organisations such as a tumbling share price or questioning of credibility.

While all presenters were from different backgrounds the common theme being highlighted was the importance of ensuring sustainable business operations.

To demonstrate both Laseriche and Ricoh's technology in action we had a breakout room where attendees could have an informal discussion with the experts to discover what their problems are and how the talked about solutions could help them.

Please click here to view the presentations.

Don't forget our events for 2013:

Wednesday 13th February - Polycom video conferencing
Wednesday 20th February - Follow up "Control Your Costs" event
Wednesday April 24th - AV & OT event

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